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Washy Member's Questions

Everything you need to know about our premium car wash service

How does the subscription service work?

Our subscription service provides premium car washes at your doorstep in Arabian Ranches 1 & 3. Choose from once, twice, or thrice weekly options with our Sapphire Single (1 car), Emerald Duo (2 cars), or Diamond Deluxe (3+ cars) plans. The service is billed monthly, and you can cancel or modify your subscription at any time. Not in Arabian Ranches? Try our Washy One Time service for 49 AED anywhere in Dubai!

What areas do you service?

Our subscription plans are available in Arabian Ranches 1 and Arabian Ranches 3. Our Washy One Time service (one-time wash for 49 AED) is available anywhere in Dubai — we come to your location!

What is Washy One Time?

Washy One Time is our one-time deep clean service available anywhere in Dubai for just 49 AED. It includes full exterior wash (pressure washer, soap foam, contact wash, drying, door side cleaning) plus complete interior cleaning (deep hoovering, dashboard wiping, window cleaning inside & out). Perfect for those outside Arabian Ranches or anyone wanting to experience our quality.

What does the exterior car wash include?

Our exterior wash includes full body wash with premium pH-neutral soap, wheel and tire cleaning, glass cleaning, and protective drying. We use professional-grade equipment and microfiber towels to protect your paint.

What's included in the interior add-on?

Interior service includes professional vacuuming of seats and floor mats, dashboard and console dusting, glass cleaning, trash removal, and interior tidying. We treat every surface with care to maintain your vehicle's pristine condition.

How long does each wash take?

A standard exterior wash typically takes 20-30 minutes. With interior cleaning added, the service takes 45-60 minutes per vehicle. Our team arrives on time and works efficiently to minimize any inconvenience.

Do I need to provide water or electricity?

Yes, we require access to a standard outdoor water source and electrical outlet. All our equipment is professional-grade and designed for residential use. Our team brings all cleaning supplies and equipment.

Can I reschedule or skip a wash?

Absolutely! Just message us on WhatsApp at least 24 hours in advance. We understand life happens and offer flexible scheduling to accommodate your needs. Unused washes don't roll over to the next month.

What payment methods do you accept?

We accept all major credit cards, bank transfers, and Apple Pay. Payment is collected at the beginning of each monthly billing cycle. We'll send you an invoice and receipt for every payment.

What if I'm not satisfied with the service?

Customer satisfaction is our priority. If you're not happy with any wash, contact us immediately and we'll return to re-do it at no extra charge. We stand behind the quality of our work 100%.

How do I cancel my subscription?

You can cancel anytime with 7 days' notice before your next billing cycle. Simply message us on WhatsApp or contact our support team. No cancellation fees or hidden charges - we want happy, long-term members.

Still Have Questions?

Our team is here to help. Whether you're curious about our process, pricing, or want to see if we service your area—just reach out.

Experience the convenience of UAE's first quality car wash subscription. No hassle, no booking—just clean cars, every week.

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Professional Washy team member