At Washy.ae, we are committed to safeguarding the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our services and website.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information: Name, phone number, email address, and payment details when you book a service or subscribe to our plans.
• Usage Data: Information about how you interact with our website, including IP addresses, browser type, and browsing history.
• Cookies & Tracking Data: We use cookies to enhance your browsing experience and analyze site traffic.

2. How We Use Your Information

Your data is used to:

• Process bookings and manage subscription plans.
• Provide customer support and respond to inquiries.
• Enhance user experience and improve our services.
• Ensure security and prevent fraudulent activities.
• Send promotional offers, updates, or newsletters (if you opt-in).

3. Data Sharing & Security

We do not sell or rent your personal data. However, we may share your information with:

• Payment processing services to complete transactions securely.
• Third-party service providers for website analytics and marketing (e.g., Google Analytics).
• Authorities if required by law or to prevent fraudulent activities.

We implement advanced security measures to protect your data, including encryption, access controls, and secure payment gateways.

4. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing communications at any time.
• Request a copy of the information we store about you.
• Disable cookies through your browser settings.

5. Cookies & Tracking Technologies

Our website uses cookies to improve functionality and personalize content. By using our website, you consent to our use of cookies unless you disable them in your browser settings.

6. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal requirements. You may request deletion of your data at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: support@washy.ae
Phone: +971 56 586 5888
Address: Arabian Ranches 3, Dubai, UAE